Frequently Asked Questions

Support Hours

You can contact us via chat from 10 AM to 6 PM, 7 Days a week. Alternatively, feel free to email us anytime at info@summer-sg.online

Shipping and Delivery

Orders are typically processed within 1-2 business days. Shipping times vary depending on your location but generally range between 3-7 business days for local deliveries.

Return

We offer a 30-day return policy for most products. If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange. The product must be unused and in its original packaging. Please refer to our return policy page for more details.

Warranty

Yes, we offer a one-year warranty on all our products, covering any manufacturing defects. Please note that this warranty does not cover damage caused by regular wear and tear, misuse, or accidental damage. For assistance with a replacement or repair due to manufacturing defects, feel free to contact our customer service team.

Payment Method

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, AMEX), PayPal, and other secure online payment gateways.

Privacy Policy

At Summer.Com, we are committed to safeguarding your personal information. We collect data such as your name, contact details, and payment information to process orders, improve services, and communicate with you. Your information is stored securely and is only shared with trusted third-party partners like payment processors and shipping companies, strictly for order fulfillment purposes. We do not sell or disclose your information to other parties for marketing. You have the right to access, update, or request deletion of your data at any time. For full details, please refer to our complete Privacy Policy on our website.

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